"While the phone still has a few problems with Bluetooth, I've found the phone to be a big step up from the SPV. I don't go anywhere without my E200; it's tight integration with Outlook lets me read my new email, and look up contacts on the go. Ever since I got my SPV last year I've caught myself leaving my Pocket PC at home. I've found this even more with the E200. Where the SPV was cumbersome (speed, buttons), the E200 is not. Many of the problems with the E200 seem to be software-related and will most likely be fixed in the a future ROM update. That said, the only show-stopping issue that I've had with the phone is the erratic Bluetooth. It's rendered my headset almost useless, as it will often not recognize the headset, and there's no way that I know of to switch between the phone and the headset without ending the call."