BlackBerry released a new smartphone in the US recently. Yes, you read that right. BlackBerry is still releasing phones, although this one is made by TCL. The KeyOne is an Android device made by BlackBerry and looks to be of decent build quality on the surface. The folks at JerryRigEverything tested the device and although it felt heavy, it has a fatal flaw. The screen can pop out under pressure.
The screen can pop out when the phone is bent. TCL has responded to the issue and those who have purchased the phone are covered under warranty.
BlackBerry Support released a message in the CrackBerry forums:
As we’ve all seen by now in Kevin’s real world durability test, the BlackBerry KEYone has been purpose built to offer a distinctly different, highly durable smartphone experience that can live up to normal everyday use.
In a further effort to ensure all our BlackBerry Mobile customers and fans have an outstanding experience, we’re implementing additional measures that add even greater strength and adhesive to the BlackBerry KEYone display. These new measures are already being implemented on new KEYone’s and are beginning to hit our retailer and carrier inventories – and will continue to come in stock throughout the summer. If you’ve already purchased the BlackBerry KEYone, you’re fully covered by our manufacturer’s warranty, so if any issue arises, please contact us and we can help you with a warranty replacement if needed.
In a further effort to ensure all our BlackBerry Mobile customers and fans have an outstanding experience, we’re implementing additional measures that add even greater strength and adhesive to the BlackBerry KEYone display. These new measures are already being implemented on new KEYone’s and are beginning to hit our retailer and carrier inventories – and will continue to come in stock throughout the summer. If you’ve already purchased the BlackBerry KEYone, you’re fully covered by our manufacturer’s warranty, so if any issue arises, please contact us and we can help you with a warranty replacement if needed.